Privacy Policy

Privacy Policy

Introduction

Welcome to https://house-rentals-shepparton.thebestlocalpro.com (hereinafter referred to as “house-rentals-shepparton,” “us,” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from users accessing our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://house-rentals-shepparton.thebestlocalpro.com.
  2. All applications, software, and services offered under the house-rentals-shepparton brand.
  3. Interactions between our users and us through various communication channels like emails, phone calls, text messages, or social media platforms.
  4. Any third-party platforms or services linked to our website, which have their own privacy policies governing user data collection.

Processing Activities

This policy outlines our practices for the following activities:

  1. User Accounts: When you create an account with us, we collect and store your account information, including your name, email address, and password.
  2. Payment Details: We process payment information to facilitate transactions, such as credit card numbers, billing addresses, and payment history.
  3. Financial Data: This includes any financial records related to your use of our services or purchases made through our platform.
  4. Purchase Behavior: We track purchase-related data, like products viewed, items added to cart, and purchase history.
  5. Device Identifiers: Our systems may collect unique identifiers from your mobile device for analytics and personalized content delivery.
  6. Location Data: With your consent, we access location information to provide relevant local services and customize your experience.
  7. Feedback and Reviews: We encourage user feedback and reviews, which help us improve our services. This includes any comments, ratings, or suggestions you share with us.
  8. Social Media Interaction: When you engage with us on social media platforms, we collect the data associated with those interactions.
  9. Product Preferences: We may gather information about your preferences and interests in products or services offered through our platform.

Data Collection Methods

We obtain personal data through various means:

  1. Direct User Input: You provide us with most of this data directly by filling out forms, creating an account, making a purchase, or contacting our support team.
  2. Automated Technologies: Cookies and similar tracking technologies are used to gather information about your device and browsing behavior automatically.
  3. Third-Party Providers: Some personal data may be shared with us by third parties, such as payment processors or marketing partners, who operate under their respective privacy policies.

Cookies and Tracking Technologies

We employ cookies and similar technologies for several reasons:

  1. Strictly Necessary: These ensure the basic functions of our website, like enabling you to log in and navigate through secure areas.
  2. Preference Cookies: We use these to remember your preferences and settings, such as language selection or display preferences.
  3. Analytics: Tracking technologies help us understand how users interact with our site, providing insights for improvement and personalization.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by applicable laws:

  1. Legal Obligations: We may be required to keep certain records for tax, legal, or regulatory compliance purposes.
  2. Business Needs: Data retention periods are based on our legitimate business interests, including providing you with services, improving our offerings, and ensuring network security.
  3. Data Anonymization: Once the data is no longer needed for these purposes, we will anonymize it or delete it securely to prevent direct identification.

Security Measures

We have implemented robust security measures to protect your personal data:

  1. Encryption: We use encryption protocols to secure data during transmission and storage, ensuring that sensitive information remains confidential.
  2. Secure Processing: Our payment processors and service providers adhere to strict security standards to safeguard financial and personal data.
  3. Access Controls: Only authorized personnel have access to your information, and they are bound by confidentiality agreements.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18 (or the legal age limit in your jurisdiction). If you believe we have collected such data by mistake, please contact us immediately so that we can take appropriate action.

Your Rights

Depending on your location and applicable laws, you may have various rights regarding your personal data:

  1. Access: You have the right to request access to the personal data we hold about you.
  2. Rectification: You can ask us to correct or update any incomplete or inaccurate personal data we have about you.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can request that we delete your personal data from our systems.
  4. Restriction: You may opt to restrict the processing of your data for specific purposes.
  5. Portability: You are entitled to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: You have the right to object to the processing of your data based on legitimate interests or for direct marketing purposes.
  7. Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.
  8. Data Portability and Appeals/Complaints: Information about how to exercise these rights, file appeals, or complain about our data handling practices is available upon request.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any significant changes will be notified via our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions, comments, or requests related to this Privacy Policy or your personal data:

We value your trust in providing us with your personal data, and we strive to ensure a transparent and secure experience on our platform.